Devlyn Products wants you to be completely satisfied with your order. Should your product be received damaged or unusable, please contact our customer service department at (254)694-9425, Thursday through Saturday 10:00 a.m. - 4:00 p.m. CST. We will instruct you on how to return your purchase.

To receive a full refund, you must return your purchase within 30 days of purchase. Your purchase must be returned in new condition (UNUSED) with original packaging and accessories. Credit will be posted to your credit card account or a refund issued upon receipt and inspection of the returned materials.

We unfortunately are not responsible for shipping charges incurred when returning a product. It is the customers responsibility to return the items to Devlyn Products. You may want to get shipping insurance to make sure your returned item(s) are received by us so we can reimburse you for your returned products.

For further instructions on returning a product to Devlyn Products, please contact us at (254)694-9425, Thursday through Saturday 10:00 a.m. - 4:00 p.m. CST.

We cannot refund your money if you use any portion of your candle(s) or other products you purchase on our website.